Today, I closed my accounts with the big bank (Citibank) and feel like a million bucks. For years, I’ve put up with bad service, hassles and fees. My small bank, Ulster Savings, in Ulster County knows me: they send me a Christmas card (handwritten including my dog’s name on it!), always greet me with a smile, and the one time I would have bounced a check, they covered it and called me! After withdrawing my money, I stopped by the fruit stand on the corner. I got fruit. I either had to give the guy a hundred dollar bill or put $1.50 worth of fruit back. He said, “You can owe me.” There’s nothing like doing business with someone who trusts you.
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